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Platforms

Best in class communications platforms 
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Global Services Advantage
Global Services has been at the forefront of designing and developing platforms that offer one stop solution for all business communications needs. Built on SaaS technology, Global Services’s global platforms enable businesses to upgrade their communication strategy and provide timely, relevant, and actionable interactions. 
 
We have an exceptionally robust and powerful hosted platforms for delivery of content and interactive communications to customers. Accessible via API's and Web interfaces, Global Services provides a complete solution for businesses who aim to engage customers across the full range of mobile channels, thus helping leading enterprises to identify new revenue streams and implement new sources of competitive differentiation.
 
Features
 

 Seamless integration with enterprise systems
 

Intelligent routing
 

 Multilingual support and response
 

 Reduces CAPEX and OPEX
 

Complex business logic implementation
 

Multi-user touch points using unified telecom media
 

 Real-time reporting and analytics
Business Benefits
Reliable

Global Services’s communications platforms enrich the reliability of business system operations with 99.99% network and power uptime. We architect software functionalities into modules that concentrate on well-defined tasks and ensure reliable delivery of messages at every instant. Components that run more often, such as time-critical tasks and common-case computations, are run in parallel on multiprocessor systems.
 
Highly Secured

Our secured network hosting offers continuous monitoring and audit by independent security examiners and eliminates security vulnerabilities. With DDOS detection and mitigation capabilities, we let businesses identify traffic disruptions and improve access for legitimate parties. Advanced malware protection and 24x7 management and monitoring by certified security staff reduces cyber threats and enhances protection.
Scalable 

Our communications platforms cater to the growing data volumes of businesses with scalable cache levels and powerful protection mechanism. Managing over 4 billion messages per month, our platforms enable enterprises to accommodate large number of users, sessions, calls, transactions and operations. Our cloud capable architecture allows on demand performance, horizontal scalability and high-load tolerance with zero business-downtime.
 
Solid Infrastructure

Our platforms are deployed in world-class data hubs, with N+1 redundancy and a disaster recovery (DR) centre. Businesses can boost the security of their critical systems and voluminous data with multiple bandwidth partners, complete fault-tolerance, robust internet capabilities, we power your business with constant, uninterrupted support.